Last Updated: 15 Jan 2026
Welcome to MultiVendor Marketplace. By accessing or using our website and services,
you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our platform, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.
2. Account Registration
When creating an account, you agree to:
- Provide accurate and complete information.
- Keep your password secure.
- Be responsible for all activities under your account.
3. Vendor Responsibilities
Vendors selling products on our platform must:
- Provide accurate product descriptions and pricing.
- Ship orders on time and maintain quality standards.
- Comply with all legal requirements (GST, invoices, etc.).
- Not sell counterfeit, illegal, or restricted items.
4. Customer Responsibilities
Customers agree to:
- Provide accurate shipping details.
- Make timely payments for orders.
- Use the platform lawfully and respectfully.
5. Orders & Payments
- Product availability is controlled by respective vendors.
- Prices are subject to change without notice.
- We use secure payment gateways for online transactions.
- Order cancellation and refunds are subject to our policies.
6. Shipping & Delivery
Delivery timelines are estimates and may vary based on vendor location, courier availability, and other factors.
7. Returns & Refunds
Returns and refunds are handled according to our Refund Policy.
Some products may not be eligible for return, depending on their nature.
8. Intellectual Property
All content, logos, images, product descriptions, and branding on our website are protected by copyright and trademark laws.
9. Prohibited Activities
Users are strictly prohibited from:
- Misusing the platform or engaging in fraudulent activities.
- Uploading harmful code, viruses, or malware.
- Posting offensive, misleading, or defamatory content.
10. Limitation of Liability
We are not responsible for:
- Damages caused by vendor actions or product defects.
- Delivery delays due to third-party logistics.
- Losses due to user errors or misuse of the platform.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
12. Changes to Terms
We may update these Terms & Conditions anytime. Continued use of the platform means you accept the updated terms.
13. Contact Information
For any questions regarding these Terms, please contact us:
- Email: support@multivendor.com
- Phone: +91 98765 43210
- Contact Page: Click here